If you encounter the “iPhone/iPad is Disabled. Connect to iTunes” error, it means that someone has probably entered the wrong password too many times on that device. iPhones and iPads lock up when you enter the wrong password 10 times in a row. Interestingly, typing the same wrong password does not count the number of attempts. In other words, you can type the same wrong password over a dozen times, but the device will count it as a single attempt. To unlock the device, you will need to connect it to a computer and use iTunes, as the device itself informs us. For more detailed information on what steps to take to unlock your iPhone or iPad, keep reading this article.