• iPhone/iPad won’t turn on. What to do?

    Are you having a problem with not responding screen of the iPhone/iPad? Your Apple device won’t turn on? How to resolve that kind of problem? What to do when the screen of the iPhone/iPad gets stuck? In the below instruction, we show you what you can do to try to resolve that kind of issue. So, just follow the tutorial and perform the operation that may fix the problem with not turning on the iPhone/iPad.

    Take look at the below instructions to fix the problem with the black or frozen screen of the iPhone/iPad.


    iPhone 8 or later, and iPhone SE (2nd generation)

    1. In the first step, click and release the volume up key quickly.
    2. Nextly, click and release the volume down key quickly.
    3. Now, click and hold the side key until the Apple logo pops up on the screen of your iPhone.
    4. At this moment, if the iPhone does not turn on, try charging your Apple device for up to an hour.
    5. Then, try this process again. If your iPhone still does not turn on, contact Apple Support.

    iPhone 7 or iPhone 7 Plus

    1. Start by clicking and holding both the side key and the volume down key until the Apple logo pops up on the screen of your iPhone.
    2. Now, if your Apple device still does not turn on, probably you need to charge the iPhone for up to an hour.
    3. Then, if the iPhone won’t turn on, you need to contact Apple Support.

    iPhone 6s and earlier, and iPhone SE (1st generation)

    1. First of all, click and hold the same time Home button and the side button or the top button (iPhone SE) until the Apple logo pops up on the screen.
    2. Now, if it does not work, you may need to charge the iPhone for up to an hour.
    3. Then, try to repeat the process from the beginning, if it does not work, contact Apple Support.

    iPad that doesn’t have a Home button

    1. Firstly, click and release the volume button quickly.
    2. Secondly, click and release the volume down quickly.
    3. At this moment, click and hold the top button until the iPad restarts.
    4. Now, if the iPad does not turn on, try to charge it for up to an hour.
    5. If the iPad still does not start up, contact Apple Support.

    iPad with a Home button

    1. At first, press and hold at the same time the Home button and the top button until the Apple logo appears.
    2. Secondly, if the iPad does not turn on, try to charge it for up to an hour.
    3. If the iPad still does not start up, contact Apple Support.

    If the iPhone/iPad turns on but locks up during startup

    1. Firstly, connect the iPhone/iPad to your computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or a PC, open iTunes.
    2. Secondly, find your Apple device on the computer.
    3. Now, after connecting the device, do the following:
      • On iPhone 8 or later, and iPhone SE (2nd generation): Briefly press the volume up button. Press and quickly release the Volume Down button. Then press and hold the side button.
      • On an iPhone 7 or iPhone 7 Plus: Press and hold the Side button and the Volume down button at the same time.
      • On an iPhone 6s or earlier, and iPhone SE (1st generation): Press and hold the Home button and the Side button or the Top button at the same time.
      • On an iPad without a Home button: Briefly press the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until your device restarts. Press and hold the top button.
      • On an iPad with a Home button: Press and hold both the Home button and the Top button.
    4. At this moment, press and hold the buttons until you see the Recovery Mode screen.
    5. When the option to Restore or Update appears, select Update.
    6. In the final part, the computer will download the software for iPhone/iPad. If it takes more than 15 minutes, the iPhone/iPad will exit Recovery Mode. Repeat steps 2-4.

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